BH1 Accounting Website

A client-first website for a London accounting firm that routes sole traders, limited companies and overseas branches to the right service in two clicks.

UI Design

UX Design

UX/UX Writing

Halfday week view showing who is in the office

Client

BH1 Accounting

My role

Lead Content Designer

Timeline

4 months, launched 2025

Year

2025

The challenge

The challenge

Small business owners arrived at the old site with one question, “which of your services is mine?”, and found a long, undifferentiated list of accounting jargon. A sole trader, a limited company and an overseas branch all need different things, but nothing told them where to start.

The approach

The approach

I organised the site around who the visitor is rather than what the firm sells: three client types, each with its own service path, plus four industry pages written in the language of that trade. I built it in WordPress with Elementor so the team can edit pages without a developer, and kept the copy plain, with fixed-fee pricing and quick response stated up front.

The outcome

The outcome

BH1 now has a site that sends each type of client to the right page in two clicks. The structure covers over 25 service pages across three client types and four industries, and the team keeps adding to it themselves.

Increase in client enquiries after launch

2 X

Tax articles published

Every Month

Client types, each with its own service path

3

Next project

BH1 Bear (Character)

Murmur voice notes app on two phones
Mai Soriano

I usually reply within a day

Always Learning

If users have to think, I haven’t done my job

I study why people hesitate, click, and quit, then design the version where they just don’t.

© 2026 Hanseo Shin